Since the company’s establishment in 1989, Eagle Roofing Products has transformed from a small business with just five employees into the largest USA owned, USA made concrete roof tile manufacturer in the United States. Over the years, we have come to attribute our successes and growth to our philosophy that revolves around growing personal relationships; one we like to call The Eagle Way. Here’s what a few of our team members said when asked what this philosophy means to them.
“For me, The Eagle Way encompasses the concept of doing business as easy and helpful as possible for the internal, as well as external customer. It is built upon the foundational values of courtesy, responsiveness, respectfulness and a commitment to help anyone that we are interacting with in a way that will meet their needs as quickly and friendly as possible.” – Kristin Anderson, Account Representative
“To be as helpful as you can be to your internal customers as well as the external customers and to treat everyone as you would like to be treated.” – Annette Sindar, Technical and Marketing Administrator
“The Eagle Way is focusing on what helps our customers become successful in their respective markets. It is the unselfish pursuit of excellence in all departments for our customers benefit.” – Rick Osborn, Senior Regional Sales Manager
“It means building lasting relationships with all of the people we interact with – from truck drivers to distributors and homeowners – by making the choice every day to go above and beyond to meet their needs.” – Alma Gallardo-Ayala, Customer Service Specialist
“The Eagle Way is not a philosophy but it is an Action. It is always doing everything with integrity and with others in mind.” – Dave Morse, Senior Account Representative
While serving The Eagle Way is interpreted and executed differently by each of our employees, in the end, it is simply providing unparalleled customer service. Whether you are a builder, roofer, contractor, architect, designer or homeowner, you are a valued partner to all of us at Eagle Roofing Products and we will continue to service your needs The Eagle Way for years to come.
To learn more about Eagle Roofing Products, visit www.eagleroofing.com.